We are looking for a Genomics Scientist, BioPharma Client Success
Are you an expert in genomics, molecular biology, or genetics who wants to get out of the lab and continue collaborating on breakthrough science with amazing scientists around the world? Do you want to be part of the Artificial Intelligence (AI) transformation of the BioPharma industry? As a member of the MIMs Client Success team you will play a key role in assisting scientists working in this industry with their adoption of AI-driven R&D approaches.
- Act as a trusted advisor and share MIMs Platform best practices with R&D teams from our BioPharmaceutical industry clients.
- Provide training and first-line support to scientists from a broad range of expertise.
- Assist users during the setup of their R&D projects on the MIMs Platform.
- Maintain high levels of user engagement and satisfaction.
- Communicate status of projects and milestones delivery to clients and partners.
- Partner with MIMs business development teams to optimize sales funnel, sales cycle and retention rate.
- Collaborate with the friendly and talented development team on continuously improving the user experience of the MIMs Platform.
- Master’s or PhD degree in life sciences and more particularly genomics, molecular biology, genetics, or related disciplines.
- 2 years experience in R&D in genomics, omic at large or any related field, preferably in a BioPharmaceutical company.
- Amazing empathy and people skills.
- Excellent verbal and written communication skills (English and French).
- Experience and enthusiasm towards helping and training MIMs Platform users.
- Be highly proactive, self-motivated and detail-oriented.
- Experience in a Client Success Manager, Marketing Manager role or equivalent is not a requirement, but would be an asset.
My Intelligent Machines (MIMs), based in Montreal, is a leader in artificial intelligence applied to life sciences. We provide Biopharma companies with explainable Artificial Intelligence and sophisticated bioinformatics solutions enabling the modeling of biological systems to develop a more efficient and personalized medicine. The company is growing fast and has a strong and active research and development team.
MIMs is a dynamic tech company with an exceptional culture which embraces diversity and gender equity. We are proud to announce we are one of the few tech companies to reach gender balance, as half of the team, including more than half of the executive team, is composed of women.